Help Page
How do I update my account information?
How do I find the products I'm looking for?
How do I place an order?
What is the minimum order?
Is my order secure?
How do I follow up on an order?
What if I have technical issues on the site?
How do I update my account information?
There is a link on the Log In page which will allow you to revise your information.
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How do I find the products I'm looking for?
Products are organized into categories, so if you know the appropriate category you can find the item on the online catalog page. In the search box you can enter your own search term or even the item number, if known.
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How do I place an order?
Items on the online catalog pages have an "add to cart" button which will allow you to enter them into your shopping cart, which should appear at the bottom of catalog pages. When you are ready to complete your order, click the "checkout" button below your shopping cart. After submitting the requested information, your order will be processed.
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What is the Minimum Order?
The minimum order amount appears on the last line of your shopping cart at the bottom of a catalog page. The minimum order may be different for opening orders and re-orders and different lines may have different minimums. The last column should display the amount remaining to meet the minimum order.
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Is my order secure?
Yes, your order is handled by a secure server, even if you do not see some of the familiar SSL identifiers.
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How do I follow up on an order?
Please use the contact information provided on this site to follow up on your order.
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What if I have technical issues on the site?
If you are having difficulty placing your order, or if you have more questions about products or ordering, please use the contact information provided on this site. Certain other technical issues may need to be addressed by the site host.
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